Frequently Asked Questions
Simple, reliable guidance to help you manage waste and recycling the right way across Nantucket.
How do I sign up for service?
You can get started by submitting a request through our website or contacting our team directly. We’ll review your location, property type, and service needs to recommend the most appropriate pickup schedule and service plan.
What days is pickup scheduled?
Pickup is scheduled on Monday, Wednesday, and Friday, depending on your location and assigned route. Once your service is set up, we’ll confirm your exact pickup day and schedule.
What materials are accepted?
We follow Nantucket’s waste and recycling guidelines to ensure proper handling and environmental compliance. Materials must be separated correctly.
Household Trash & Kitchen Waste
- Food waste and organic materials
- Animal waste
- Paper goods and light cardboard
- Styrofoam and lightweight disposable plastics All trash must be placed in clear plastic bags unless using approved commercial containers.
Recycling Materials
- Glass bottles (bagged separately)
- Plastic containers with recycling symbols
- Aluminum and tin cans
- Corrugated cardboard Recycling must always be kept separate from trash.
Bulky Household Items
- Clothing and textiles
- Small appliances and household items
- Carpets, cords, and non-treated wood
Special Items
- Furniture, mattresses, and appliances
- Electronics and metal items
- Yard waste and construction debris If you’re unsure about a specific item, our team can advise on proper handling or arrange a pickup solution.
Nantucket Recycling & Landfill Waste Separation Requirements
Nantucket enforces strict separation standards to protect the island’s environment.
- Trash, recycling, and bulk items must be kept separate
- Clear plastic bags are required for most materials
- Recycling contamination may result in rejected pickup
Certain items must be delivered to designated landfill areas. We align all services with these requirements to keep your property compliant and your service running smoothly.
Do you offer recycling services?
Yes. Recycling pickup is included as part of our service and is collected in accordance with Nantucket’s separation guidelines.
Do you offer bulk or special item removal?
Yes. We provide pickup for larger items such as furniture, appliances, and cleanouts. Availability and pricing depend on the type and volume of material. For larger projects or ongoing needs, we can coordinate the appropriate solution.
What items are not accepted?
Certain materials cannot be collected through standard service:
- Hazardous waste (chemicals, oil-based paint, fuels, pesticides)
- Medical waste
- Pressurized tanks unless fully emptied These items must be handled through Nantucket’s designated disposal programs. We’re happy to point you in the right direction if needed.
What happens if I miss a pickup?
If a pickup is missed, additional waste can typically be handled during your next scheduled service. In some cases, a return pickup may be arranged for an additional fee.
How does billing work?
Billing is handled on a monthly basis based on your selected service level, along with any additional pickups or services requested.
Do you offer seasonal service?
Yes. We offer flexible seasonal service options, including the ability to pause or adjust service when your property is not in use.
A Local, Family-Run Business
Nantucket Waste Co. was established with a focus on delivering dependable, locally managed waste and recycling services designed for the specific demands of Nantucket.
Our experience in development and logistics provides a grounded understanding of how the island functions throughout the year, allowing us to approach service with consistency.
Reliable Service Built for Nantucket.
Get started with dependable waste and recycling solutions designed around your property and schedule.